Cancellation & Reschedule Policies
Please give at least 12 hours notice for any cancellations. Appointments cancelled in less than 12 hours of scheduled start time are subject to a fee that is 50% of the service. No-shows or cancellations within an hour of the appointment will be charged in full. I cannot fill appointment slots that have late cancellations, for this reason I must charge a cancellation fee. These policies allow me to inform standby clients of availability and better serve everyone.
Late arrival may result in a shortened service time to ensure that the next guest is not delayed, and pricing will not be adjusted for reduced service time due to late arrival. If you are more than 10 minutes late and I have another client immediately after you, I cannot guarantee your appointment and may have to reschedule your service with applicable charges.
These policies allow me to inform standby clients of availability, and better serve everyone. Thank you for your support and understanding!
Retail Products & EGift cards
All retail skin care product and EGift card sales are final. No refunds will be issued.