Cancellation/Rescheduling/Late Arrival

Cancellation & Reschedule Policies

Your appointment is very important to me! I understand that plans change and would be happy to reschedule you. Should you need to cancel or reschedule your appointment, I request at least 24 hour notice to avoid fees. Please contact me directly at 253-592-9459 call/text or email msjonesgirl@yahoo.com. Please DO NOT reply to the automatically generated text/email reminders, I do not receive the reply messages. Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients waiting to make an appointment miss the opportunity to receive services. In the event that I do not receive the required notice for adjustments or cancellations, the following polices will take forth:

  • Notification given at least 24 hours prior to your appointment will receive no charges.
  • Notification given less than 24 hours prior to your appointment will result in a 50% charge of the service amount.
  • Rescheduling due to late arrival will result in a 25% charge of the service amount.
  • Failure to show up for your appointment ie “no show” will result in a 100% charge of the service amount.

A credit/debit card may be required to hold the appointment. Failure to show up more than three times will result in the need to pay up front for scheduled services.

Late Arrival 

Late arrival may result in a shortened service time to ensure that the next guest is not delayed, and pricing will not be adjusted for reduced service time due to late arrival. If you are more than 15 minutes late and I have another client immediately after you, I cannot guarantee your appointment and may have to reschedule your service with applicable charges.

These policies allow me to inform standby clients of availability, and better serve everyone. Thank you for your support and understanding!

Retail Products

All retail skin care product sales are final.